Shipping Policy

🚚 Shipping Policy – Tempus Prime

Effective Date: 1-August-2025

Thank you for shopping with Tempus Prime! This Shipping Policy outlines how we handle the delivery of your orders, including processing times, delivery areas, and shipping charges.

📦 1. Order Processing Time

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation message and tracking number once your order is dispatched.

2. Shipping Within Pakistan

We offer nationwide delivery through reliable courier services (e.g., TCS, Leopards, M&P)

Standard delivery time: 2–5 business days (depending on your location).
Delivery Charges:
Flat Rate: PKR 250
Free Shipping on orders above PKR 4,000

🌍 3. International Shipping (Optional – include if applicable)

Currently, we offer international shipping to selected countries.
Delivery Time: 7–14 business days (depending on location and customs).
Shipping charges will be calculated at checkout based on destination and weight.

Note: Customs duties or taxes may apply and are the buyer’s responsibility.

🔎 4. Order Tracking

Once shipped, you’ll receive a tracking number via SMS or email.
You can track your order directly on the courier's website or through our order tracking page.

🚫 5. Delivery Delays

Delays may occur due to:

Natural disasters or extreme weather
Courier issues beyond our control
Peak sale seasons (Eid, Black Friday, etc.)

We’ll do our best to inform you if your order is delayed.

🧾 6. Wrong Address or Undeliverable Orders

Please ensure your address and contact details are accurate.
We are not responsible for delays or failed deliveries due to incorrect information. In such cases:

The buyer may be charged for redelivery.